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Returns & Exchange Policy

30 Days Return Policy?

Customers can return the products unopened and unused in 30 days with 20% restocking fee.

Defective Products?

If the products are defective, customers can send pictures of the defective products and in 3-5 working days a product can be replaced.

Wrong Product?

If the order is placed online with wrong product, the customers can always send the products back to our warehouse unopened and unused and the refund will be initiated with 20% restocking fee excluded.

Damaged In Carriage? 

If the product is damaged in carriage, Grade Ink LLC is not liable to refund for that product, however a new product can be dispatched with 10% discount. 

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